Commission, Revenue Sharing & Tax Policy

1. Default Revenue Split

For every completed paid course purchase on NTGlobalAcademy, the gross payment amount is distributed as follows (default rates, subject to change with 30 days' notice):

2. Free Courses

Free courses (priced at Ksh 0) generate no revenue. No commission split or tax calculation applies. Tutors offering free courses benefit from increased reach, student reviews, and profile visibility on the platform.

To upload free courses, tutors must maintain an active subscription plan. See the Terms of Service for subscription requirements.

3. When Earnings Are Credited

• Earnings are credited to the tutor's wallet immediately upon payment confirmation by the payment gateway (M-Pesa or Stripe).
• Pending or failed payments are not credited. If a payment later fails (e.g. M-Pesa reversal), the credited amount will be reversed from the tutor's wallet.
• Refunded orders: if a student successfully claims a refund within the refund window, the tutor's wallet is debited by the tutor share of the refunded amount.

4. Withdrawals

• Tutors may request a withdrawal of their available wallet balance at any time, subject to a minimum withdrawal amount set by the platform (currently Ksh 500).
• Withdrawal requests are reviewed and processed by a Finance Admin within 3–5 business days.
• Supported withdrawal methods: M-Pesa (Kenya), Bank Transfer (Kenya). Additional methods may be added.
• NTGlobalAcademy does not charge a withdrawal processing fee, but your bank or mobile money provider may apply their standard charges.
• Withdrawals will not be processed for accounts that are suspended, under investigation, or have outstanding disputes.

5. Tax Obligations

• Value Added Tax (VAT): Where applicable under Kenyan law, VAT is deducted from the gross course price before the tutor/platform split. The current standard rate in Kenya is 16%.
• Withholding Tax: NTGlobalAcademy may deduct withholding tax on tutor payouts as required by the Kenya Revenue Authority (KRA). Affected tutors will be notified.
• Tutor Income Tax: Tutor earnings constitute taxable income. Tutors are solely responsible for declaring and paying any personal income tax, corporation tax, or other taxes on their earnings to the relevant tax authority in their jurisdiction.
• Tax Receipts: A transaction record is available in the tutor's earnings dashboard for each completed sale, which may be used as supporting documentation for tax filings.
• International Tutors: Tutors operating outside Kenya remain responsible for compliance with their home-country tax laws. NTGlobalAcademy makes no representations about tax treatment outside Kenya.

6. Commission Rate Changes

• NTGlobalAcademy reserves the right to adjust the tutor/platform split or applicable tax rates at any time.
• Tutors will be notified of any changes to commission rates by email and via an in-platform notice at least 30 calendar days before the change takes effect.
• Continuing to publish courses after the effective date of a rate change constitutes acceptance of the new rates.
• Rate changes do not apply retroactively to purchases already completed before the effective date.

7. Promo Codes & Discounts

• When a student uses a promotional code or discount issued by NTGlobalAcademy, the tutor/platform split applies to the discounted price actually paid by the student.
• Platform-funded discounts (e.g. marketing campaigns) are funded from the platform's share and do not reduce the tutor's effective percentage rate.
• Tutors may not offer external discounts or payment arrangements that bypass the platform's payment system.

8. Disputes & Adjustments

• If a tutor believes their earnings have been calculated incorrectly, they must raise a dispute within 30 days of the transaction by contacting finance@ntglobalacademy.com.
• NTGlobalAcademy will investigate and respond within 10 business days.
• Unresolved disputes are subject to Kenyan arbitration under the Arbitration Act (Cap. 49).

9. Governing Law

This Commission & Tax Policy is governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.